SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped according to the warehouse closest to your location. Because we exclusively work with major leading retailors and brands, we are fortunate to be able to use their various warehouses located worldwide. Depending on weight and size of package, most will be handled by your countries leading mailer i.e. Royal Mail (UK), EMS (Asia), DSPS (USA).
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-20 Business days |
| Canada, Europe |
7-20 Business days |
| Australia, New Zealand |
7-20 Business days |
| Central & South America |
7-20 Business days |
| Asia |
7-20 Business days |
| Africa |
7-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bamary (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Krioshariki as in the photo, it was packed in a pupyrku, but the box was somehow torn. I took it for myself, so it's not critical. Very beautiful sequins, I will try to massage with them. Delivery just over a month to Blagoveshchensk.
He came very quickly to prove it.
Perfectly packed, in a navel, a whole box, the goods are also intact. Delivery was about a month to Moscow. I imagined them a little more in size, but for work it was enough just right. Already tried in work, perfectly tones the skin, removes swelling, stimulates rejuvenation and tone. Five points. I recommend the store, I recommend it.
The parcel went a month, the balls came whole. Thought they were bigger.
Traveled quite a long time, had to pay customs (6 euros). The product is not damaged, packed well.
Very well received quickly according to the advertisers well
Perfect!!! Love it so much. Very good quality! Best.
Beautiful, not yet experienced but looks great quality
It's beautiful love from the packaging to the tassels!! The shipment is late but not because of store, it was why chile Post is late to deliver! The tassels are small but perfect for massaging the face, I recommend 100% the seller❣️ Came all very well packaged
Everything is whole, it came a little less than a month
Sent the goods immediately, it came on time. Only on delivery the box was crumpled. The product corresponds to the description, has not yet tried, but while I can say on receipt-I really liked
Very good product arrived at. Perfect. State now to. Use it
Very nice I loved it and thank you to the owner of the store
Long waited, but eventually received! Very happy... The first time I ordered it elsewhere, they came broken... Here I ordered, came whole and beautiful. Thank u
Order very well packaged, I'm too happy, looking forward to try .... merciiiii to the store I recommend
Perfect, also the boxes are perfect, the only thing is that all on of them there is written pink but not all of them are pink!
Thank you store. Fast. Super Balls. The seller quickly answers and takes into account your wishes!
Delivery to Moscow more than a month. The goods are securely packed, nothing was damaged during transportation. Everything fully corresponds to the description of the store. Balls of excellent quality, very beautiful lilac color, inside glitters shine. Rollers on the legs are removable. The seller is sociable, always in touch.
Beautiful packaging very neat and secure more than to test, I will give an opinion rather, long shipping + 1 month