SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped according to the warehouse closest to your location. Because we exclusively work with major leading retailors and brands, we are fortunate to be able to use their various warehouses located worldwide. Depending on weight and size of package, most will be handled by your countries leading mailer i.e. Royal Mail (UK), EMS (Asia), DSPS (USA).
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
7-20 Business days |
Canada, Europe |
7-20 Business days |
Australia, New Zealand |
7-20 Business days |
Central & South America |
7-20 Business days |
Asia |
7-20 Business days |
Africa |
7-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bamary (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bamary.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful! Arrived well packed and protected. Thanks!
Product OK. Look very nice. Arrive fast. Thanks
excellent product! no problems with delivery. color is exactly that I needed. thank you :)
really impressed with the quality
Nice product and quality, looks really amazing!
i'm truly happy to find such a low priced available online
was delivered in 2 weeks. The quality is good. Recommend.
Bought with no second thought. Best price for !
Such an inexpensive is great! Best webstore ever!
Perfect quality for reasonable price! Good deal! Thank you store!
Wow, it actually amazing. I highly recommend it!
Love the product. Good quality and shipped very fast thank you!!!
Best webstore ever! happy with my purchase
Awesome deal! It's safe to say it's the cheapest price for
Happy with the purchase, will order again soon
better than i expected. awesome!
Great quality + fast shipping and delivery time. I really satisfied.
For my budget, is the perfect solution. This shop rocks!
as described
Delighted with this . Great quality and quick delivery.
Gorgeous quality!
arrived ahead of time. Quality is excellent!
Probably the cheapest available in online store
Very satisfied. Recommend this shop.
wonderful very well made