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SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped according to the warehouse closest to your location. Because we exclusively work with major leading retailors and brands, we are fortunate to be able to use their various warehouses located worldwide. Depending on weight and size of package, most will be handled by your countries leading mailer i.e. Royal Mail (UK), EMS (Asia), DSPS (USA).
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||7-20 Business days|
|Canada, Europe||7-20 Business days|
|Australia, New Zealand||7-20 Business days|
|Central & South America||7-20 Business days|
|Asia||7-20 Business days|
|Africa||7-30 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bamary (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Write a Review
The store, thank you very much all was well packed. The order came very quickly in 8 days. I ordered it on the 1st, he arrived on the 9th. Honestly, unexpectedly. The pendant corresponds to the description. Order, it is very good.
Very nice pendulum and delivered quickly. I recommend
To Russia, the United Parcel (several orders) arrived on December 20, and was awarded only on February 9. First forgot to send to customs, and from the sorting center at the place of delivery the parcel was sent to Moscow again. Then the parcel returned again to the sorting center at the place of delivery and there another month failed. Wrote complaints about the site-without result. Only written (paper) appeal to the office of postal communications on the subject of the Federation was able to begin the search for the parcel. Very beautiful pendulum! I bought as a gift for the new year, I'm sure that it will be appreciated.
Very very beautiful. Came only damaged to. In addition, the affixture between the chain and the suspension self so thick that the suspension but 1 can on can.
fast shipping and lovely product
Pendulum is beautiful, but in the photo of the store it looks much better. In reality, its color is like milk. This pendulum is the only one offered by the pendulum seller, made of synthetic material, not natural semi-precious stone. The description says that. I bought it as a gift.
Excellent service, prompt delivery and everything in perfect condition
darker than expected but beautiful durable and good quality
The goods are well packed. Pendulum of excellent quality. I put 5 stars. I recommend the store. I will still make orders.
* * * Best Seller!!! Very nice pendulum in good quality!!! * * * * * * Thanks so much to the Seller for the nice pendulum!!! :-) :-* * * * Tha last pic (detail from close) show the color at most like the faux fur carpet loock live * * * * * To all of you... Seller and Buyers: Have a very good, wonder-full, healthy and happy time!!! :-) * * *
Great Pendulum. I'm buying a third, all different colors and all in gifts! To whom I gave, everyone really liked!
same as in the picture :)
All as in the description. Very beautifully done. Crystal large
Quartz is real. Looks like little pebbles are real, too. Smeared on the cat's eye and some other, badly understood because of the size. Advise. Cool. Delivery 1,5 weeks to Tula
I'm happy with my pendulum, they're beautiful, they came in perfect condition, they're real stone. They arrived in the estimated time.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!